At Cadence Rx, responsive customer service is more than a feature—it’s the foundation of our commitment to clients. With patient-centric services designed to support case handlers, we streamline medication management while enhancing the experience for claims professionals, injured workers, and decision-makers.
Support at every level starts with our dedicated customer service team, available 24/7/365 through real-time access via:
You’ll always have a knowledgeable team ready to help—anytime, anywhere.
Through our secure web portal, clients can take advantage of:
These features are designed to help you act quickly and confidently.
Need expert guidance on treatment options or medication concerns?
Claims professionals can connect directly with a Cadence Rx Clinical Pharmacist—24/7—to:
At Cadence Rx, we don’t just manage medications—we empower people. By combining technology, clinical expertise, and always-on support, — we deliver a better workers’ compensation experience for everyone involved.
At Cadence Rx, we don’t just manage medications—we empower people. By combining technology, clinical expertise, and always-on support, — we deliver a better workers’ compensation experience for everyone involved.
Have a question? Need help now? We’re always here for you.
“This program is so far and above any other PBM processing I’ve used before. Love it.”
Cadence Rx Client