Responsive Customer Service

Based on the foundation of customer service and responsiveness, Cadence Rx was thoughtfully designed for case handlers, centered around improving both the efficiency and effectiveness of medication management and improving the experience for claims staff, injured workers and decision makers. Cadence Rx provides services to engage our clients at all levels of an organization. This is done through live chat, email, and phone access to our customer service team, hands on tools through our portal and reporting platform, and dedicated staff members for quick responses to all inquiries and requests.